Overview
Patient Administrator (Bank) – Shirley Oaks Hospital, Bank Shifts Salary: Up to £12.53 per hour (depending on level of experience, training and qualification).
Shirley Oaks Hospital in Croydon is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Role
This is a bank role working on an “as and when required” basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.
Duties
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any bookings received via email.
* Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
Qualifications
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
* Proficient in the use of a PC, including the use of software and systems
* Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers a competitive hourly rate.
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