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Technical Support Advocate - Astound, Kingston upon Thames
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Client:
HGS
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
901ae1724adc
Job Views:
23
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Job Description
HGS is looking for a driven IT professional to join us as a Technical Support Advocate, to handle inbound and outbound technical customer calls for voice, internet, and data installation and connections.
At HGS, we have a work environment that ensures every employee realizes their true potential and achieves success in their career. If you are a versatile professional with an entrepreneurial spirit, we want you on our team!
As a Technical Support Advocate, you will:
* Cater to the needs of clients and customers in a 24/7 work environment
* Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries, and/or complaints
* Work in a dynamic environment to analyze, troubleshoot, and resolve technical issues for customers of voice, internet, or data installation and connections
* Research, locate, and provide information to answer inquiries
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