SF Recruitment are working with a rapidly growing property services company based in Birmingham City Centre. My client prides themselves on our client-first approach, ensuring that buyers, sellers, landlords, and tenants receive a seamless and professional experience. As they continue to grow, they are looking for a motivated and personable Client Care Executive to join their dynamic team.
Office based
£26,000
This role is ideal for someone who is keen to develop their career and grow their skills within a supportive environment. Previous experience in property administration is beneficial but not essential – we are looking for individuals with the right attitude, strong attention to detail, and a willingness to learn.
Responsibilities
* Create and manage listings, ensuring accuracy of details and compliance with company standards.
* Act as the main point of contact for clients, answering queries and providing updates throughout the sales process.
* Support the progression of transactions, including assisting with the exchange of contracts and monitoring completions.
* Liaise with solicitors, agents, and other stakeholders to ensure smooth progression of sales.
* Maintain up-to-date and accurate records of client interactions, transactions, and documentation.
* Support clients in understanding auction processes, platforms, and services.
* Collaborate with sales, compliance, and operations teams to ensure seamless service delivery.
Skills & Qualities We're Looking For
* A willingness to learn and develop – no prior experience required.
* Strong organisational skills with excellent attention to detail.
* Good interpersonal and communication skills (both verbal and written).
* Ability to manage multiple tasks and deadlines in a fast-paced environment.
* Confidence in learning and using digital systems and platforms.
* An interest in property, auctions, or financial services is a bonus but not required.
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