East Kent Hospitals University NHS Foundation Trust
Higher Clerical Officer (Breast Screening)
Closing date is 18 June 2026.
The Breast Screening and Imaging Department is looking for a dedicated, enthusiastic, dynamic and competent individual to join its innovative, forward‑thinking, passionate team who strive to ensure patient care is at the forefront of our service.
The role involves secretarial duties, data entry functions and close monitoring of patients' pathways. The ideal candidate will be diligent, motivated and attentive, with experience of managing their own workload and working as part of a close team.
Previous candidates need not apply.
Main duties of the job
The post-holder will be part of the trust‑wide Radiology team and will manage day‑to‑day responsibilities for booking patients from the waiting list, maximising capacity utilisation and undertaking reception and other administrative duties within the Kent and Canterbury Breast Screening Unit.
The post holder will be expected to provide flexible resources to support teams in the provision of services, including organisation of own and other team members' work. Duties may include contact with front‑line service users, members of the public and other external stakeholders. This post will include organisation and maintenance of effective systems (paper‑based and electronic).
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is "great healthcare from great people". Everything we do is guided by our values: "People feel cared for, safe, respected and confident that we are making a difference". We have a new way of working at East Kent Hospitals, called "We care". It's about empowering frontline staff to lead improvements day‑to‑day. We are looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. We are only able to sponsor candidates for a Skilled Worker Visa for roles that are eligible at the time of application.
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please don't hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
* Basic numeracy & literacy (Maths and English) qualifications GCSE or equivalent
* RSA / NVQ 3 or equivalent
Experience
* Minimum of 2 years administration experience
* Experience in customer facing role
* Experience of formal minute taking
* Experience of NHS/Health Care environment
* Working in and for a team
Skills
* Ability to prioritise and organise own workload
* IT skills: Keyboard skills, ability to use spreadsheets, preparation of documents to high quality using WORD
* Accuracy – pays attention to detail
* Ability to track information
* To develop new skills and contribute to the improvement of the service provided
Knowledge
* Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
* Understanding of the Data Protection Act 1998
* Understanding of patient pathways
* Knowledge of the Patient Administration Systems
Other requirements
* Upholds and models the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Kent Hospitals University NHS Foundation Trust
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