* The post holder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team.
* The administrator is often the first point of contact for families/carers and other members of the service user’s network and plays an important role in ensuring a good patient experience and positive image of the service.
* Due to the focus of the team in working collaboratively with Schools and education partners, the post holder must proactively create and maintain effective working relationships with these partners.
* Managing and overseeing the administrative component of the Trust patient database, i.e. inputting referral and patient information, monitoring and updating operational data quality, including data reports to NHSE specific the Multi-disciplinary Team programme.
* To provide a professional and confidential administration service, to include typing; preparing correspondence; proof reading documents; photocopying; filing; scanning; dealing with post; having access to team members outlook calendars.
* To assist people in a helpful, diplomatic and tactful manner; screening and rerouting calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
* To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
* Ability to work in an unpredictable pattern, dealing with frequent interruptions.
* Organise the booking of interpreters and translation of correspondence, where appropriate.
* To arrange appointments and meetings as required.
* Attend meetings including team meetings and produce minutes.
* The post holder will be responsible for providing a proactive, comprehensive administrative and secretarial service to a multi-disciplinary team.
* The administrator is often the first point of contact for families/carers and other members of the service user’s network and plays an important role in ensuring a good patient experience and positive image of the service.
* Due to the focus of the team in working collaboratively with Schools and education partners, the post holder must proactively create and maintain effective working relationships with these partners.
* Managing and overseeing the administrative component of the Trust patient database, i.e. inputting referral and patient information, monitoring and updating operational data quality, including data reports to NHSE specific the Multi-disciplinary Team programme.
* To provide a professional and confidential administration service, to include typing; preparing correspondence; proof reading documents; photocopying; filing; scanning; dealing with post; having access to team members outlook calendars.
* To assist people in a helpful, diplomatic and tactful manner; screening and rerouting calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
* To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
* Ability to work in an unpredictable pattern, dealing with frequent interruptions.
* Organise the booking of interpreters and translation of correspondence, where appropriate.
* To arrange appointments and meetings as required.
* Attend meetings including team meetings and produce minutes.
Benefits Offered By SLAM
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It’s important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
Some Of Our Benefits Are Highlighted Here
* Generous pay, pensions, and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.
* Work life balance, flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
* Career development, there are plenty of opportunities to progress your career and we support your development through several programs such as leadership, mentoring, coaching, positive people management, collective leadership, and other talent programmes
WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF WE RECEIVE SUFFICIENT APPLICATIONS FOR THE ROLE.
For further details / informal visits contact: Name: Kareena Elliott Job title: Southwark CAMHS Business Manager Email address: kareena.elliott@slam.nhs.uk Telephone number: 07815491207
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Part-time
Job function
* Job function
Information Technology
* Industries
Mental Health Care
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