Junior / Graduate Software Support Engineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior / Graduate Software Support Engineer for their existing team. The company offers training and a great path for progression in a high-tech software environment.
Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/software support role.
The Junior / Graduate Software Support Engineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to...
* Presales support
* Cloud infrastructure support
* Software testing
* Software configurations and implementation
* Business process analysis and documentation
Key experience
* A relevant degree in Computer Science or similar subject OR commercial experience in technical support
* Excellent communication skills and a willingness to work in a customer facing technical support role
Experience in any of the following areas would be advantageous but is not essential
* HTML
* JavaScript
* Jira or similar
* Software testing
* SQL
If you are seeking a role of this nature please get in touch for more information.