Job Title: Customer Operations Administrator Location: Cheltenham Contract Type: Permanent, Full Time Salary: £26,000 - £28,000 per annum Join a Company That Puts Customers-and You-at the Heart of Everything Our client is a vibrant, customer-focused organisation known for delivering outstanding service and building strong relationships. They're looking for a proactive and enthusiastic Customer Operations Administrator to join their dynamic Cheltenham team. If you're passionate about providing exceptional support and enjoy thriving in a fast-paced, collaborative environment-this could be the perfect fit for you. What's in It for You? Competitive salary package Full training and continuous development opportunities A supportive, inclusive, and friendly team culture Health and wellness initiatives Clear pathways for career progression Early finish every Friday to kick-start your weekend What You'll Be Doing: As a key part of the customer operations team, you'll play a vital role in ensuring smooth day-to-day processes and exceptional customer experiences. Your responsibilities will include: Delivering efficient, professional support to customers via phone and email Processing sales orders promptly to ensure timely delivery Managing stock availability through the Outstanding Order File Tracking direct shipment invoices and resolving discrepancies Handling customer queries and offerin...