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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Where a passionate and inclusive global team of 34,000 employees across more than 120 countries is exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. Hilti Great Britain has been consistently recognised as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, fully utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we have a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special where you can grow, supported by colleagues and recognized for your results.
* Extensive onboarding & training process and companywide events in Manchester
* Incentives for top performers, such as trips to New York City, Milan, and Miami
* Minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days
* Private healthcare, life insurance, and wellbeing support
* 6% pension contribution
* Company vehicle and a fuel/charging card
* Company laptop and mobile phone
* £2,000 reward for referring a successful candidate to Hilti
WHAT YOU NEED IS:
Qualities and skills that are important for an Account Manager include:
* Customer-facing/sales experience in any industry
* Solution-oriented approach to uncover customer needs and provide suitable solutions
* Shared values of commitment, teamwork, courage, and integrity
* Resilience and adaptability to meet all customer levels
* Drive and motivation to succeed and overcome challenges
* Curiosity to learn, develop, and grow
* Excellent organizational skills for managing time and priorities independently
* Essential: Full manual UK driving license to visit customers on-site 5 days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome candidates from diverse backgrounds; previous sales or construction experience is not mandatory. Success depends on teamwork and ability, not background.
Please apply only for one role, as the team will assign you to the best fit.
Click the 'Apply Now' button to upload your CV and answer brief questions—this process takes about 90 seconds.
**SALES ONLY**
If qualified, you will be invited to complete an online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For application support, contact [emailprotected].
The process includes an initial interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no current roles suit you, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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