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HR Services & Solutions provided pay range
This range is provided by HR Services & Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role - Customer Service Executive c£27.5k (6 month Fixed Term Contract - could become permanent) + Excellent Benefits
* ESTABLISHED GROWING BUSINESS
* EXPERIENCE IN A FAST PACED SALES / CUSTOMER SERVICE ENVIRONMENT ADVANTAGEOUS
* INITIALLY 6 MONTH CONTRACT (COULD BECOME PERMANENT)
* MONDAY - THURSDAY 8.30am - 5.00pm and FRIDAYS 8.30am - 4.30pm
Our client is a leader in their field and due to continued growth, has a 6-month fixed-term contract for an experienced Customer Service Executive. The role could become permanent or extended depending on business performance. The role is varied and in a fast-paced working environment.
Duties and Responsibilities
* Deliver excellent Customer Service to all customers
* Generate and process orders through email/telephone customer contact to meet monthly targets set by Account Managers and Sales Directors for the UK and other markets
* Utilise CRM system (when implemented) for recording and planning; orders, actions, complaints, opportunities, and general communication
* Serve as the office-based point of contact for customers to support and answer queries
* Provide overview on sales vs budget in daily meetings
* Activate promotions with customers as agreed by the sales team
* Build and maintain good relationships with account managers
* Operate the Warehouse Management System to ensure smooth processes
Skills and Experience
* Must have an entrepreneurial spirit
* Excellent communication skills
* Self-motivated and proactive
* Excellent organisation and interpersonal skills
* Strong PC skills: Outlook (or equivalent), CRM, PowerPoint, Excel
* High level of tenacity and resilience
If you possess the necessary skills and experience, please upload your CV in the first instance.
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