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Patient booker

Stoke-on-Trent
Adecco
Posted: 2 September
Offer description

Join Our Team as a Patient Booker***

Are you a detail-oriented communicator with a passion for health care? We're looking for a dedicated Patient Booker to join our vibrant team on a temporary basis. If you thrive in a fast-paced environment and want to make a difference in patient's lives, this is the perfect role for you!

Job Details:

Pay: £12.40 and £12.60 per hour.
Full-Time Opportunity: Monday-Friday 9:00AM-5:00PM.Duties required:

Checking referrals made from either other acute service teams or GPs for patient suitability to be seen within clinical units
Contacting suitable patients to offer appointments in line with trust/health board policy and recording outcome of booking contacts on systems. Ensuring that patients receive and understand all required information and medications in advance of their appointments and escalating clinical queries to a member of the nursing team
Ensuring that all contact received and made with patient is logged and administered in line with required process
Preparation of patient notes and historical health information in readiness for appointments to be conducted. This may at times be required with short notice
Accurate and timely reporting of the outcomes of appointments to ensure that where required, follow up clinical activities are scheduled and to facilitate the billing of services
Provide support to clinical function in audit activities which may include checking historic patient outcome data or assisting in the stock piling/ordering of equipment and medical consumables

Essential Requirements:

Previous experience in patient appointment booking or similar, ideally within the health care sector
Attention to detail- Ability to update and maintain various records and to accurately input appointment details.
Computer literate, use of multiple systems. Training provided.
Excellent communication skills. Ability to correspond verbally and in writing.
The successful candidate will be required to undergo a DBS checkWhy Adecco:

* Annual leave entitlement
* Perks at work - discount vouchers and points to spend
* Support program with 24/7 helpline
* Eye care vouchers
* Competitive pension scheme

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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