Job Summary
We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a busy office environment.
Responsibilities
* Greet clients and visitors warmly, ensuring a positive first impression
* Answer phone calls with excellent phone etiquette, directing inquiries as necessary
* Manage incoming and outgoing correspondence, including emails and postal mail
* Perform data entry tasks accurately and efficiently
* Maintain the reception area in a tidy and welcoming manner
* Assist with clerical duties such as filing, photocopying, and scanning documents
* Utilise Microsoft Office and Google Workspace for various administrative tasks
* Checking customers in and out of rooms
* Ensuring all hotel rooms are suitable before customers enter
* Schedule appointments and manage calendars for staff members
Requirements
* Previous office experience is preferred
* Strong computer skills with proficiency in Google Excel
* Administrative experience with a focus on clerical tasks is an advantage
* Excellent phone etiquette and communication skills
* Strong organisational skills with the ability to prioritise tasks effectively
* Typing skills with attention to detail for accurate data entry
If you possess these skills and are ready to contribute positively to our team, we encourage you to apply for this exciting opportunity as a Receptionist.
Job Types: Part-time, Zero hours contract
Pay: From £13.50 per hour
Expected hours: 4 – 45 per week
Benefits:
* Employee discount
* On-site parking
Ability to commute/relocate:
* Flint CH6 5QG: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person