To provide a successful retail agricultural and turf parts department. Responsible for selling, receiving and the delivery of parts and accessories, focusing on excellent customer experience and maintaining an effective stock management programme.
Hours: 42.5 hours per week, with additional on call rota for after hours and weekends.
* Supplying Service Technicians with parts as required and in a timely manner.
* Proactively selling parts and products to customers, via the phone and digital platforms.
* Working within an organised structure using processes and procedures to check and verify receipt of incoming shipments.
* Assisting with locating Machine Down and Stock Orders in their correct location.
* Following up on shortages and flagging issues with the Parts Manager.
* Maintaining control of inventory management, invoicing and other administration tasks, working in an organised, methodical way.
* Assisting with preparing and maintaining merchandise displays
Skills & Qualifications:
* A passion for the agricultural and turf machinery industry, promoting and selling parts and/or services to meet customer needs.
* Previous experience working in either a parts department or in a sales role.
* Strong communication skills and a desire to offer exceptional customer service
* Experience of proactive selling and marketing
* Able to work as a team player and maintain good working relationships.
* Display some knowledge and understanding of engineering and machinery, John Deere products and those of their competitors.
* Happy to work alone as well as part of a team.
* A flexible approach and able to work extended hours and weekends.
* A valid driving licence/own transport is preferable.
We offer Company benefits such as: Healthshield Cash Back Plan, Employee Assistance Program, Long Service Awards, Financial Wellbeing meetings, Company Pension Scheme, paid holiday plus Bank Holidays, onsite parking.
Company Overview
With over 70 years of experience, Tuckwells is more than just a machinery dealer—we’re a family-run business dedicated to supporting farmers and turf professionals with innovative, reliable solutions. Our commitment is to your success, offering industry-leading expertise, advanced technology, and personalised service.
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