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Patient flow co-ordinator

Chelmsford
Mid and South Essex NHS Foundation Trust
€26,618 a year
Posted: 24 April
Offer description

Mid and South Essex NHS Foundation Trust


Patient Flow Co-Ordinator

The closing date is 20 April 2026

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.

We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

To provide advice and patient management relating to complex discharge scenarios. To work in a collaborative manner with the multidisciplinary team to facilitate appropriate and timely discharges by providing continuity in discharge planning and effective dissemination of information.

To ensure all relevant social service referrals are made in a timely manner, response times are monitored, and delays acted upon and work with the ward team to ensure a smooth patient flow with regards to discharge.

To be a point of contact for the ward with regards to discharge and to ensure they carry out the specific responsibilities as outline within this Job Description.

Be proactive with regards to patient flow and discharge


Main duties of the job

The Patient Flow Co-Ordinator role is a varied role with a primary focus on patient flow and patient discharge. You will be point of contact on the wards for information and advise to staff, patients, and relatives/visitors.

You will work collaboratively with the Multi-Disciplinary Team (MDT) to facilitate safe and timely discharges by providing continuity in discharge planning and effective dissemination of information.

Day-to-day responsibilities will include but not limited to; attending MDT Board Rounds and collating detailed information about each patient, escalating diagnostics and speciality reviews, patient transport bookings, communicating with patients and their families, liaising with pharmacy, ensuring there is a clear plan from all in the MDT and provide effective written documentation about discharge progress.

You will be computer literate; have excellent communication skills both written and verbal.


About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust


Job responsibilities

This will be a part time post working 2 days per week with shift patterns consisting of 08:00-16:00 and 10:00-18:00. You will be employed under the Flow Hub at Broomfield and allocated to a ward. You may be required to cross cover or change base ward as the service requires.

Please see attached job description setting out the details of the role and responsibilities.

We look forward to your application.


Person Specification


Qualifications

* A level NVQ3


Experience

* Previous experience working with computers
* Previous NHS hospital experience within a ward setting.
* Experience in the care sector


Communication Skills

* Ability to maintain clear written records, excellent oral communication, and interpersonal skills.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer name

Mid and South Essex NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum (Pro Rata for Part Time)

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