Join to apply for the Crowne Plaza - Food & Beverage Team Member role at Andras Hotels
Job Description
Overview
Location: Crowne Plaza Hotel, 117 Milltown Road
About Us
Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
Our F&B outlets make memories for our guests—the sights, sounds, scents and, importantly, the service. As an F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.
Hours
Various hours – 40 hours
Pay
Up to £12.90, depending on age
What We Offer
* Discounted hotel rates across thousands of hotels worldwide for employees and for family and friends
* Health care cash plan
* Diamond membership of Kingsbridge Hospital Group
* Enhanced pension scheme
* Enhanced maternity pay
* Enhanced paternity pay
* Cycle to work
* Recruit a friend scheme
* Employee appreciation and social events
* Employee of the Month Award
* £20 for completion of FLOW training
* Increased annual leave with service
* Discount at Bodyscape – Employee rate and family and friend rate
* Cyrospa discount rate at Bodyscape
* Discount at Puregym
* Communication and advice on health and wellbeing
* Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
* Work for globally renowned hotel brands
* Reward Club Incentive Scheme
* Hotel Incentive scheme
About The Role
Your day to day
* Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
* Own your workstation – keep on top of supplies and equipment, and minimise waste
* Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents
* Help create a safe space by following our safety procedures and wearing necessary protective equipment
* Be cleaner than clean – meet or exceed local cleanliness and hygiene laws
* Help with washing up and other kitchen duties when needed
* Give guests a better experience by helping with any queries or advice
* Wear your uniform with pride
* Take on other ad-hoc duties when the whole team needs to pull together
Delivery
We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Crowne Plaza hotels. The Crowne Plaza brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
* True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
* True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you to help and support them during their stay
* True Listening: focusing on what your guest is saying, reading body language, and understanding what the guest wants and needs
* True Responsiveness: providing guests with what they need, in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
Equal Opportunities We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.
Required Criteria
* Good communication and listening skills
* Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel
Desired Criteria
* Experience within the hospitality industry
* Experience in events or Conference & Banqueting
* Experience within a Food & Beverage/Waiting staff role
* Experience within a customer service role
Closing Date: Wednesday 24th September, 2025
Contract Type: Full-time
Salary: From £10.00 Hourly to £12.90 Hourly
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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