Key Responsibilities
* Build & deliver effective training plans in strategic accounts following successful conversion to Baxter solutions.
* Identify, collaborate and build close relationships with key stakeholders responsible for education & training in nominated accounts.
* Partner with the Therapy Specialist team to coordinate & deliver Wellness checks in nominated accounts.
* Deliver technical product training across multiple shift patterns and clinical grades.
* Develop a strong understanding of hospital IT systems, cybersecurity, connectivity standards (HL7, DICOM, FHIR), and system interoperability to enable support in key projects across the UKI.
* Support product training, troubleshooting, and adoption in real‑world clinical setting.
* Build and deliver Train the Trainer programmes designed around local hospital requirements.
* Collaborate with Business Development Managers to help meet regional account strategic plans.
* Partner with Medical Affairs, Clinical, Commercial and Marketing Teams to ensure content accuracy and strategic accuracy.
* Support the deployment of digital tools and embrace the digital transformation of technical training.
* Maintain accurate CRM records and training logs.
* Project manage & deliver installations, and ongoing technical product support.
* Gather & analyse customer feedback and relay insights to sales and marketing teams.
* Support sales teams with application knowledge, market insight, and account development.
* Design and/or contribute to the development of training manuals and support documentation.
* Produce timely activity reports, documentation, and internal communications.
* Monitor competitive landscape and emerging trends to ensure training content relevance.
Education & Experience
* Band 4 NMC registered nurse or relevant experience in MedTech or Med/Surg acute setting.
* Educated to Degree level or equivalent.
* Proficient in Microsoft Applications: Word, Excel, PowerPoint.
* Full UK driving licence and willingness to travel with overnight stays as required.
Ideal Candidate Will Have
* A deep understanding of the NHS – workflows, stakeholder groups, procurement processes.
* An understanding of the close relationship between outstanding education, technical expertise and training delivery.
* A good understanding of Healthcare IT & the digital infrastructure within the NHS.
* Strong interpersonal skills, empathy and teamwork, along with good business acumen and commercial awareness.
* Demonstrable experience delivering training and education to individuals and larger audience.
* Strong networking skills where teamwork and influencing stakeholders are key to success.
* Proficient at building robust relationships at all levels within the NHS.
* Excellent communication & public speaking skills.
* Strong organisational skills and ability to work independently.
* Demonstrable skills building project plans & execution.
* A good understanding of the difference between technical versus clinical training.
Benefits
* Competitive total compensation package.
* Professional development opportunities.
* High importance placed on work‑life balance.
* Pension.
* Health Insurance.
* Life Assurance.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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