Job Description
Job description
About Us
At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With nine clinics across the UK - and more opening soon - we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.
We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare - one patient at a time.
The Role
We’re looking for a friendly, organised, and dependable part-time Clinic Receptionist to join our team in the Midlands (Birmingham & Leicester). You'll be the first face our patients see - setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.
What You'll Be Doing
* Welcoming and checking in patients with warmth and professionalism
* Acting as a chaperone during consultations when needed
* Booking and rebooking appointments efficiently
* Encouraging and collecting patient reviews
* Keeping the clinic clean, tidy, and well-organised
* Collaborating with nurses, surgeons, and HQ to ensure seamless care
* Supporting a consistently high level of patient satisfaction
Who You Are
* Reliable, punctual, and trustworthy
* Highly organised and able to manage multiple priorities
* Personable and service-focused with a calm, professional approach
* Committed to creating excellent patient experiences
* A team player who also works well independently
* Previous experience in a medical or clinical setting is a bonus - but not essential. Full training is provided!
Why Join Us?
* Be part of a growing healthcare company making a real impact
* Work with a supportive, experienced medical team
* Opportunities to grow with a fast-expanding European healthcare group
* A meaningful role where your contribution truly matters