Overview
Technical Support Engineer Industrial Electrical Control and Automation
Note: Excellent Negotiable Salary Package, Pension, And Other Benefits.
Our client has a requirement for a Technical Support Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are likely to be based in the West Midlands area to enable commuting, with regions such as Wolverhampton, Bilston, Willenhall, Wednesbury, Walsall, Brownhills, Cannock, and West Bromwich mentioned.
Responsibilities
* Respond to and handle automation product technical enquiries with training to understand and be familiar with the full product range; offer alternatives where required and advise on product selection where possible.
* Liaise with Field Sales Engineers and other staff to achieve branch objectives and sales performance; engage in other duties in a team environment.
* Generate quotations for customers and assess the competitive situation needed to win orders while considering profitability.
Requirements / Qualifications
* GCSE Maths and English (or equivalent)
* ONC/HNC/BSc in Electrical Engineering (or other electrical engineering qualification) or equivalent
* Good working knowledge of Microsoft Office and data entry systems
* Full clean driving license
* Experience in similar sales / customer service environment
* Experience in an electrical engineering role, or a background in electrical distribution would be an advantage
* Technical knowledge in industrial electrical, control and automation (including functional safety, IIOT, HMIs, PLCs (IEC61131:3), variable speed drives, instrumentation, industrial data comms, sensors) is desirable
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