Service Administrator
Salary: £27,500 - £30,000 some flexibility available
Location - South Woodham Ferrers
Monday - Friday 9am - 5pm
We are working with a business established for over 50 years who are in a growth phase.
Following an exciting period of change and the centralisation of two offices into one, we're looking for a highly organised Service Administrator to join a busy team.
As an established business in Air Conditioning, Refrigeration, and Building Management Controls, my client prides themselves on delivering a professional, seamless service to their clients.
This role is central in keeping the Service Department running smoothly - coordinating and scheduling engineers, managing data, and ensuring customers always receive the best experience.
What you'll be doing As a Service Administrator
Scheduling and booking planned maintenance visits.
Coordinating diaries for our team of service engineers.
Checking timesheets against vehicle tracker data, then uploading to our system.
Being the first point of contact for service and maintenance queries.
Preparing and issuing service-related quotations alongside management.
Keeping our systems accurate and up to date (Joblogic, SAGE, Excel).
Processing warranty claims, recalls, and replacement parts.
Supporting compliance with industry standards, including F-Gas.
Assisting with the management of 15,000+ assets, keeping everything logged, tracked, and up to date.What we're looking for in a Service Administrator
A strong administrative background, ideally in a technical or service-based environment.
Confident with Microsoft Excel and Word (Joblogic and SAGE experience a real bonus).
Great attention to detail and strong organisational skills.
A proactive communicator who enjoys problem-solving.
Knowledge of service scheduling, timesheet processing, and compliance paperwork is desirable.
IOSH or F-Gas awareness advantageous - but training can be provided.What you'll get as a Service Administrator
Salary £27,500 - £30,000 (depending on experience).
Training opportunities (IOSH, F-Gas, and industry systems).
Auto-enrolment pension scheme.
Private Medical Healthcare.
Death in Service insurance.This is a fantastic opportunity to join a company during a key stage of growth, where your role will make a real impact every single day.
Contact Sarah Gilbertson at Netbox Recruitment on (phone number removed) Option 2