Overview
Swift is hiring a Key Account Manager for the UK & Ireland Business Development team with a Payments Services Provider (PSP) / Fintech focus. This role sits in London with a hybrid work environment (minimum 2 days/week). The individual will manage relationships with some of Swift's largest and most strategic clients in the PSP and Fintech sector. The position reports to the Head of Key Clients and works closely with peer Key Account Managers. The focus is on building client relationships, driving a vision around critical initiatives, and driving adoption and utilization of Swift's solutions. Close collaboration with colleagues across the organization to understand client needs and how Swift can enable clients to achieve their strategic goals will be key.
* Be your client's trusted advisor on all core Swift topics. Lead the end-to-end relationship from strategic initiatives to day-to-day opportunities/projects.
Responsibilities
* Establish a focused and well-organised approach to run your portfolio using account plans, regular business reviews and Salesforce.
* Represent Swift and promote products and services to grow our business by participating in industry conferences, forums and meetings (may require occasional travel).
* Develop a strong network across the PSP and FinTech sector, engage with industry bodies and ensure up-to-date knowledge of trends affecting the sector, forthcoming regulatory changes etc.
* Identify customer needs and market opportunities and achieve business growth by building and maintaining long-term customer relationships.
* Be the voice of your clients. Share market intelligence, customer feedback, product issues and other relevant information with internal partners.
* Demonstrate excellent organizational skills and the ability to prioritise tasks.
Qualifications
* Masters Degree in Business Administration or equivalent experience required; advanced degree preferred.
* 10+ years' sales experience in the payments / PSP / FinTech ecosystem.
* Experience with Swift or other transaction technology/software companies.
* Knowledge of key players and stakeholders within the PSP / FinTech sector.
* Experience working with senior executives within major financial institutions.
* Strong communication skills - written, verbal and presentation.
* Ability to engage at multiple levels of an organisation.
Benefits and About Swift
We are the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we are proud to support the global economy.
We are unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We are always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
We offer a competitive package and a values-driven environment that supports diverse perspectives and inclusion. We are creating an environment of unique individuals with different perspectives on the financial industry and the world, where everyone's voice counts and you can reach your full potential.
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