Job Introduction
We are currently recruiting for a high-achieving, experienced Aftersales Manager for our Volvo Dealership based in Worcester.
Working hours are Monday to Friday, 8am to 6pm. Benefits include the use of a company car and an OTE of up to £65,000.
In every aspect of our dealerships, the aim is to always exceed customer expectations. Customer care is of paramount importance within this role, as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role And Responsibilities
* Accountable for all workshop, service, and parts department staff, managing, coaching, and developing the team to reach their full potential and performance.
* Planning, forecasting, and delivering sales targets.
* Growing workshop utilization and efficiency.
* Responsible for your own budget and driving the business forward.
* Working closely with other department managers to drive overall centre performance.
About You
* This role would ideally suit someone currently a Service Manager, Assistant Aftersales Manager, or a current Aftersales Manager seeking a new challenge within a Premium brand.
* You will have the drive and talent to push the department forward, working to achieve KPI’s and brand standards.
* You must demonstrate a profitable and successful track record of delivering outstanding results and exceptional customer satisfaction.
* Strong management and leadership skills, a winning mentality, and a passion for the brand are essential.
* Motor trade, automotive, or car dealership experience is preferred but not essential, as full training will be provided.
What We Offer
* 33 days holiday including bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer & professional qualifications
* Company Events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team, representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business, whatever your aspirations might be. If you are looking for a career in the motor trade, automotive, or car dealership sector, please apply today. You can also join our Talent Bank for similar motor trade jobs.
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