Contract type
Open ended - Full time (37 hours per week)
Location
The Marine Biological Association, Plymouth, PL1 2PB, UK
About The Role
Join us as our Site Services Coordinator. This is a new position that will be central to coordinating how our site operates as a welcoming, clean, safe and secure destination for marine biology discovery. No day will be the same. You’ll be coordinating contractors undertaking maintenance works, overseeing our on-site welfare facilities for staff, students and visitors, arranging catering for events, monitoring compliance and supporting the wider research Facilities Team. You must be able to work at pace, be hands-on and flexible to get the job done and be adept at switching between tasks and projects.
Essential experience/skills/qualifications:
• Customer Service Level 3 Apprenticeship or similar post-secondary education or training with a good standard of English and Maths (Grade 5-9)
• Demonstrable experience of working in a customer-facing environment providing a high standard of customer service both on the phone, email and in person
• Strong organisational skills with the ability to work independently using initiative and prioritising work to meet deadlines
• Experience of planning and providing food and beverage facilities such as purchasing and stock taking
• Effective communication skills with confidence to communicate at all levels both internally and externally (staff, students, visitors and contractors)
• Physical ability to undertake a range of porterage and cleaning duties as required (with or without reasonable accommodation) such as lifting/carrying deliveries, use of cleaning equipment, room and laboratory equipment set up
• IT skills including use of Microsoft packages and ability to learn other systems
• Ability to work at pace with attention to detail
• Knowledge of health and safety and safe working practices
• Flexible attitude and ability to work unsociable hours as required
• Full driving license
Please visit our website for the full job description
How to apply
Please email recruitment@mba.ac.uk quoting reference 0625SSC. You will need to provide three things to apply:
1. Covering letter that outlines your previous and most relevant experience and explains how and why this makes you right for the role.
2. CV of education and employment history along with details of two referees (one must be your current employer). References will not be sought in advance.
3. Confirmation of your right to live and work in the UK*. Your application will not be considered without this information.
Interviews will take place the week of 21 July 2025.
Closing date 13th July 2025
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