Responsibilities
* Set a Product Vision & own the Product Backlog for Adobe Campaign & our owned comms stack, enabling the business to deliver on their requirements.
* Maintain a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem.
* Be the system admin for Adobe Campaign & the owned comms stack.
* Govern the usage of Campaign Management within the business, defining the operating model and establishing appropriate controls and workflows for our tools.
* Enable business adoption & lead Ideation Workshops and User Story Creation to drive product requirements and effectively use our tools.
* Advise on Campaign best practice to ensure tooling is utilized effectively.
* Join Quarterly Planning & support experimentation & development teams in sprint planning as required.
* Lead our campaign management vendor partnerships & ensure tooling remains best‑in‑class.
* Ensure technology stack for campaign execution adheres to compliance & policy requirements.
* Support Head of Martech at Sky UK in implementing martech strategy and specific initiatives; deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best‑in‑class tech solutions.
* Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale.
* Future‑proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities.
* Embedding best practice technologies and championing their adoption to further consolidate technology choices.
* Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross‑channel journey orchestration and optimisation.
* Building internal Martech capabilities to enable & empower teams across Sky Residential & Group OTT and drive operating efficiencies.
Qualifications
* Deep experience with Adobe Campaign, ideally with Adobe Campaign Certification.
* Demonstrated expertise in managing complex digital campaigns and platform migrations.
* Deep technical understanding of Adobe Campaign v7, and experience of AJO and Campaign v8 preferred.
* Experience with additional marketing technology capabilities, such as web analytics, customer data management, consent management, personalisation, and digital marketing.
* A proven track record of product ownership in a complex & fast‑moving organisation.
* Proven track record influencing and working with decision makers to drive strategic decisions.
Benefits
* A generous pension package.
* Private healthcare.
* Discounted mobile and broadband.
* Access to a wide range of best‑in‑class Sky VIP rewards and experiences.
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