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Store manager

Newcastle
Heron Foods
Store manager
Posted: 8 October
Offer description

As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets.

Key responsibilities include:

* Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment.
* Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
* Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
* Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

To be successful in this role, you'll need:

* Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
* A strong track record of developing teams and achieving results.
* A genuine passion for retail, customer service, and delivering exceptional results.
* The ability to thrive in a fast-paced, community-focused retail environment.

About Heron Foods:

Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams.

We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's 'Happiest Workplaces' in the WorkL Awards.

Benefits:

* Competitive Salary: Up to circa £32,000 per annum plus bonus opportunities.
* Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
* Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
* Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family.
* Additional Perks: Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
* Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs.

We are an equal opportunity employer and welcome applications from all qualified candidates.

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