Massage Therapist, Central London, Covent Garden
Department: Spa
Employment Type: Flexible
Location: Covent Garden
Compensation: £15.10 - £16.10 / hour
Description
Full time and part time positions available. Weekend availability required.
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.
Responsibilities
* Performing Lush Spa Treatments following set routines and standards
* Representing the Lush Spa on the shop floor and across the business
* Looking after clients' experiences, making sure their journey runs smoothly
* Supporting the day-to-day running of the spa
* Booking and upselling treatments using our booking system
* Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
* Being responsible for your own wellbeing using the available tools that are provided
* Keeping product & treatment knowledge up to date
* Supporting stock control
Required Skills & Experience
* An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
* At least 1 year of practical work experience within a similar role and location performing body massages and facials.
* Passionate about delivering excellent customer service and treatments.
* Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Benefits
We believe in investing in our Therapists. Bespoke in-house training will be provided and supported by your Spa Manager, where you’ll learn and receive certification of Lush’s accredited treatments. Becoming a LUSH Spa Therapist provides you with the opportunity to create a magical career whilst being trained to the highest level, allowing you to further develop core massage skills through our innovative treatments.
At Lush we understand Therapist’s time and dedication to their client is a vital part of the role, therefore we support a maximum of 5.5 hours of massage per day, allowing you time to enjoy and perform at your best.
* Fantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
* Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
* Enjoy 2 complimentary products of your choice per month
* Available free handcare and mouthcare products during shifts for Spa Therapists
* Team bonus scheme based on the overall sales of the store and spa
* Pension scheme
* Birthday Day Off
* 28 day holiday allowance (calculated on a pro-rata basis
* Supportive parental leave scheme - 6 months of full pay (primary caregiver)
* Financial childcare support on return to work (depending on contracted hours)
* Cycle to work scheme
* Free Spa Therapist tunic
* Employee assistance programme provided by Health Assured
* Access to an online learning community
* Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
* Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)
* Flexible rolling rotas - Shift patterns will vary from morning and afternoon/evening shifts (including weekends and bank holidays).
* Sales-based bonus scheme.
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