Sixways Clinic is offering an excellent opportunity for a highly motivated and accomplished individual to join our established and supportive team in Cheltenham as Practice Manager.
Cheltenham offers a high quality of life, with access to the Cotswolds, excellent schools, strong transport links, and a well-established cultural identity. It is also home to an active and collaborative general practice community, with strong peer networks that support innovation, shared learning, and professional growth.
We are seeking an experienced and strategic individual with a strong track record in business and people management. The successful candidate will bring well-developed skills in finance, human resources, operations, and quality improvement. They will provide professional leadership across the team and work closely with the GP Partners to ensure the effective delivery of high-quality, sustainable services.
We encourage applications from those across all sectors, including individuals affected by organisational change and funding pressures in NHS England, ICS, or provider organisations. This role offers the opportunity to apply transferable skills in an established and nurturing organisation, where autonomy and continued professional development are valued and supported.
The post holder will play a central role in the running and future development of the practice, joining a team with a strong training ethos, a clear vision for the future, and a commitment to patient-centred care.
Main duties of the job
The successful candidate will be responsible for organisational leadership, service improvement and delivery of key targets across the full range of clinical and administrative areas within the practice. A high degree of personal organisation is required as well as a systematic approach to problem solving and planning. The practice has a dynamic, forward thinking outlook and likes to embrace and be at the forefront of change.
We are looking for someone who will work closely with the six-strong Partnership team and drive their vision to make it a reality. You will be supported by an Operations Manager, as well as an established and capable administrative team. The multi-disciplinary clinical team is made up of eight GPs, one/two GPs in training, two advanced nurse practitioners, three nurses, a healthcare assistant and allied health professionals including social prescribers, care coordinators and clinical pharmacists.
The role is offered at 30 to 35 hours per week, to be worked over five days.
About us
Sixways Clinic is a key member of Cheltenham Peripheral Primary Care Network (PCN) and has an excellent working relationship with our four network practices, jointly offering innovative approaches to care and vaccinations to our 50,000+ patients.We also have strong links to Gloucestershire Integrated Care System (ICS), with two of our Partners actively involved in decision making at this level as Primary Care Network Clinical Director and an ICS Clinical Lead.
The practice has an active Patient Participation Group, which was awarded good by the Care Quality Commission and is a high achiever of Quality and Outcome Framework targets.
Job responsibilities
To manage, coordinate and oversee all aspects of practice functionality, motivating and managingstaff, optimising efficiency and financial performance, and ensuring the practice achieves its longterm strategic objectives in a safe and effective working environment. Through innovative ways ofworking, lead the team in promoting continuous improvement, confidentiality, collaborativeworking, service delivery, learning and development, and ensure the practice complies with CQCregulations.
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Person Specification
Experience
* Experience of managing multidisciplinary teams
* Experience of managing accounting procedures including budget and cash flow forecasting
* Experience of performance management including appraisal writing, staff development and disciplinary procedures
* Experience of successfully developing and implementing projects
* Experience of workforce planning, forecasting and development
* Experience of working within NHS
* Experience of working within primary care
Qualifications
* Educated to degree level in healthcare or business
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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