We are looking for a detail-focused Post Room Operative to join our team within a high-volume mailing house environment. You will support the fulfilment of large-scale campaigns, ensuring accurate handling, sorting, and dispatch of all mail and packages across the operation.
Key Responsibilities
Mail Management
* Sort, process, and distribute all incoming and outgoing mail, parcels, and documents
* Operate franking machines and other postal equipment
* Maintain accurate logs and records of all mail handled
Delivery Services
* Collect and deliver mail and packages to designated departments or locations
* Ensure secure, timely handling of sensitive or confidential documents
Record Keeping
* Track deliveries, returns, and dispatches
* Update digital and manual logs to ensure audit accuracy
Customer Service
* Assist staff with queries regarding mail services
* Resolve issues related to delivery or postal processes professionally
Operational Support
* Support wider fulfilment activities tied to large-scale campaign mail-outs
* Assist with general warehouse administration tasks when required
* Help maintain office supplies and contribute to smooth facilities operations
Required Skills & Qualifications
* High attention to detail to ensure accurate handling and sorting
* Strong organisational skills to manage multiple tasks in a busy environment
* Good communication skills, both written and verbal
* Technical proficiency with postal systems, franking machines, and basic computer usage
* Physical stamina, including lifting and moving packages and standing for extended periods
* Experience in a post room, warehouse, or mailing house environment is highly desirable
Why Join Us?
* Competitive hourly rate
* Supportive team environment
* Hands-on, varied role within a busy and fast-paced operation
* Opportunities for ongoing training and growth