Location: Newcastle
A fantastic opportunity to help maximize revenue across the Hotel Du Vin and newly refurbished Malmaison properties in Newcastle.
As Cluster Sales Manager, you will drive the Hotels' Sales and Marketing plans. Reporting to the General Managers and the National Sales Director, you will ensure both brands are well represented, actively seek new opportunities, and promote cross-selling among all hotels within Malmaison and Hotel du Vin.
You will manage and lead the inquiry process, ensure effective training and communication within the department and across the two hotels, and develop strong relationships with guests.
You should be a self-starter, organized, and able to prioritize tasks efficiently while managing them to completion.
Excellent verbal and written communication skills are essential, along with confidence in presenting to senior decision-makers in other businesses.
Experience in a similar role and a working knowledge of the hotel industry would be beneficial.
Interested? Click Apply Now
In addition to competitive pay, we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, from £65 per night.
* Discounted Friends and Family Room Rate with 50% off the best available rate.
* 35% off your bill when dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programs to support your career development.
* High street discounts on shops, experiences, holidays, and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans – dental, optical, medical, and more, starting from £5/month.
* Referral schemes paying up to £1500 for referring friends to work here.
* A professional uniform that looks sharp.
* A Wellness & Campaign Days Calendar promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, etc.
* Partnership with Wagestream, providing instant access to earned wages, financial tips, and savings options.
* Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
* Support for The Brain Charity, helping those with neurological conditions.
* Employee Assistance Programme – free, confidential support available 24/7.
Plus, after probation, you will receive:
* Private Medical Healthcare
* Bonus plan based on KPIs
* Critical Illness Cover
* Life Assurance
Our Sustainability Goals:
* 100% of electricity from renewable sources, mainly wind farms.
* Recycling at least 70% of hotel waste, driven by staff initiatives and our Sustainability Council.
* Transition to chemical-free cleaning systems and eco-friendly kitchen practices.
* Encouraging staff volunteering for sustainable charities two days per year, paid.
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