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Customer service advisor / business administration course

Bootle
Total Training Provision
Customer service advisor
Posted: 27 April
Offer description

10-Day Level 2 Business Administration Course – With Job Opportunities at the End

Start your career in Business Administration in just 10 days with Total Training Provision. This fast-track programme is designed to give you the skills, confidence, and qualification needed to move directly into employment with employers Carpenters Solicitors.

About the Course:
This Level 2 Business Administration course provides practical training to prepare you for office-based roles. You will learn how to work effectively in a professional environment and develop the key skills employers are looking for.

What’s Included:
* Level 2 Business Administration qualification
* Communication and customer service skills
* Microsoft Office (Word, Excel, Outlook) training
* Data entry and administrative support skills
* Time management and organisation
* Workplace professionalism and teamwork
* CV writing and interview preparation
* Job search support and employer connections

Job Roles at the End of the Course:
Call Handler – Carpentry Companies:
As a Call Handler in a carpentry company, you will be the first point of contact for customers and clients. Your duties will include:
* Answering incoming calls and dealing with enquiries
* Booking appointments for carpentry work and services
* Providing updates on ongoing jobs
* Recording customer details accurately
* Passing messages to carpenters and office staff

Salary: £22,000 – £26,000 per year

Call Handler / Administrator – Solicitors:
In a solicitor’s office, you will provide professional customer and administrative support. Duties include:
* Answering client calls in a professional manner
* Booking appointments with solicitors
* Handling general enquiries and messages
* Supporting document filing and record keeping
* Assisting with day-to-day office administration

Salary: £23,000 – £28,000 per year

Why Choose This Course?
* Complete your training in just 10 days
* Gain a recognised Level 2 qualification
* Receive direct job support and interview preparation
* Progress into real employment opportunities
* Build a strong career in Business Administration

Start your journey into employment today with Total Training Provision and take the first step towards a successful future.

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