Branch Manager
Location: Somerset
Job Type: Full-Time, Permanent
Salary: £55,000 + Bonus
Hours: 44.5 hours per week | Alternate Saturdays (1 in 2)
Overview
KBB Recruitment are working with a well-established plumbing and heating business to find an experienced Branch Manager.
This is a pivotal role where you’ll take full responsibility for day-to-day branch operations. You will lead and motivate a high-performing team, drive sales, ensure safe and efficient operations, and deliver outstanding customer service.
Key Responsibilities
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Lead and manage daily branch operations to meet sales, service, and efficiency targets.
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Motivate, coach, and develop team members to achieve high performance.
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Work alongside the Assistant Branch Manager to plan workflows and manage daily activities.
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Drive sales through strong customer relationships, marketing initiatives, and team collaboration.
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Ensure revenue, productivity, and customer service targets are consistently achieved.
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Oversee staff performance, providing feedback and development support.
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Resolve customer, supplier, and team issues with professionalism.
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Ensure compliance with health & safety, environmental, and company procedures.
About You
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Proven experience managing a branch in building materials, construction, or trade.
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Strong leadership skills with the ability to inspire and develop a team.
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Commercially minded, with a track record of delivering sales targets and identifying growth opportunities.
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Confident in stock management, customer service, H&S compliance, and sales operations.
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Excellent communication and interpersonal skills.
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Proficient in Microsoft Office and internal systems.
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Hands-on, proactive, and results-driven.
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Experience managing a medium to large-sized branch is essential.
What’s on Offer
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£55,000 per annum + performance bonus
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44.5 hours per week, including alternate Saturdays (1 in 2)
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Ongoing training and professional development
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Supportive, team-focused working environment
KBB Recruitment are acting as the employment agency for this position