Are you an experienced coordinator who can manage competing priorities, meet deadlines, and maintain a positive, professional approach within a supportive team? Bromford is looking for a skilled Service Coordinator to join our busy Service Delivery Team in Chipping Sodbury, supporting the delivery of essential in-house gas services to our customers. This is a full-time, office-based role, Monday to Friday, 9:00 AM – 6:00 PM, with a one-hour lunch break. You will work closely with customers, engineers, and other stakeholders to ensure services are delivered efficiently, safely, and in full compliance with relevant legislation and regulations. Join Bromford, part of Bromford Flagship, and be part of a leading housing provider delivering community-focused services across the Midlands and South West — all backed by the scale, stability, and ambition of the Bromford Flagship group. What You’ll Get: £30,572.91 per year with annual review Annual performance bonus £500/year for private medical, dental, gym, or insurance 27 days annual leave bank holidays, with buy/sell options Pension Employer contributions up to 10% Life assurance & wellbeing support for you and family Retail discounts & drinks card – £30/month on hot or cold drinks Flexible working options available What You’ll Be Doing: Planning daily schedules for heating engineers and coordinate the end-to-end delivery of services and repairs. Allocate emergency, urgent, and routine work to engineers effectively. Monitor service requests, job progress, and productivity using digital scheduling platforms. Liaise between customers, suppliers, and internal teams regarding service issues. Ensure all operational processes meet quality, safety, and compliance standards. Assist with compiling performance reports, including KPIs and customer satisfaction data. Why Join Us: Hands-on work with real impact in local communities Supported by a professional, inclusive, and safety-focused team Opportunities for career development and further training Collaborative and values-driven environment What We’re Looking For: Experience in service coordination, planning, compliance, or a similar fast-paced environment. Strong IT skills with a flexible and adaptable approach to work. Excellent communication and interpersonal skills, with a friendly, professional attitude. Strong organisational skills and attention to detail. Other Requirements: A Basic DBS check is required (arranged by Bromford) Apply today or get in touch for a quick, informal chat—we’re happy to talk through the role before you apply - recruitment@bromford.co.uk Please apply early, as we may close the vacancy early if we receive a high volume of applications. Closing date: 23rd April 2026.