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Resolution specialist on-street trainer

London
Permanent
Trainer
£30,000 a year
Posted: 18h ago
Offer description

Resolution Specialist – On-Street Trainer Location: Field-based Salary: Competitive Excellent Benefits Contract Type: Full-Time, Permanent Are you a seasoned enforcement professional ready to lead the next generation? This is your chance to take your frontline experience and use it to shape, mentor, and develop new talent as part of Marston’s elite team. We’re on the hunt for a Resolution Specialist – On-Street Trainer who will play a dual role: delivering outstanding enforcement services and coaching our newest Resolution Specialists in the field. This is not just a job – it's a leadership opportunity that puts your real-world experience to work, helping others grow while keeping your own skills sharp. What You’ll Be Doing Mentoring on the Move : Provide on-street training, coaching and guidance in live operational environments. Compliance Champion : Ensure best practices, professionalism, and ethical conduct are upheld in every interaction. Lead by Example : Execute enforcement duties to the highest standard, setting the tone for new recruits. Tactical Guidance : Train and support officers in managing evasions, handling sensitive situations, and engaging with the public. Real-Time Feedback : Monitor performance, deliver constructive feedback, and foster professional growth. Administrative Oversight : Ensure all warrant returns, field reports, and financial documentation are completed accurately. What We’re Looking For Proven success in a field-based enforcement or regulatory role. Strong interpersonal and coaching skills – a natural mentor. Deep understanding of enforcement legislation and ethical standards. Resilience, confidence, and clarity in complex or high-pressure situations. Passionate about helping others succeed and uphold compliance. Must hold a full UK manual driving licence. What’s in it for you? Competitive Salary Competitive Annual Leave: Because your time matters. Enhanced Family Benefits: Comprehensive maternity and paternity packages to support you through every stage of life. Health Cash Back Plan: Access a range of health expenses coverage—we prioritize your well-being. Exclusive Staff Perks: Discounts on high street shopping, travel, social activities, and wellness programs to make life easier and more fun. Company Van: A fully equipped company vehicle to keep you mobile and comfortable. Fuel Card & Work Phone: Stay equipped for success every day. Pension Scheme: A robust pension plan to ensure peace of mind for your future. If this sounds like the role for you…Apply Now! New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.

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