University Hospitals Sussex NHS Foundation Trust (279)
We are seeking a dynamic part-time receptionist to join our Endoscopy team at Worthing Hospital. This role involves 28.75 hours per week, Monday to Thursday from 8.15am to 1pm, and Friday from 8.15am to 5pm, including a 30-minute lunch break.
Main Duties
Provide efficient reception and clerical support to ensure smooth operation of the Endoscopy admissions services. Responsibilities include data entry for patient procedures and outpatient bookings, managing case notes across the Trust, and performing reception duties. The role requires face-to-face interaction with patients, consultants, and Trust staff, necessitating a professional attitude and keen attention to detail.
About Us
At UHSussex, diversity is our strength. We are committed to inclusion and putting patients first, as reflected in our Outstanding for Caring CQC rating. We support our staff through various networks, a Wellbeing Programme, and initiatives like being a Disability Confident Employer and Veteran Aware Trust. We value learning, teaching, and research, offering opportunities for growth and development throughout your career with us. Join us to make a difference and be valued for your contributions.
Job Responsibilities
Provide day-to-day reception and clerical support for the Endoscopy admissions services, including data entry, appointment bookings, and managing case notes. Maintain professionalism in face-to-face interactions with patients, staff, and consultants, demonstrating attention to detail.
Person Specification
Experience and Qualifications
* Good general education (GCSEs or equivalent), with previous keyboard/computer skills.
* NHS experience and at least 12 months in a relevant role.
* Proven experience dealing with patients/customers face-to-face or via telephone.
* Knowledge of the PAS system and understanding of job responsibilities.
Skills and Attributes
* Ability to show empathy and maintain professionalism.
* Excellent telephone manner and verbal communication skills.
* Team player with experience working in busy environments with conflicting priorities.
* Proficient in continuous computer use.
Equality, Diversity, and Inclusion
* Experience championing diversity in previous roles.
* Commitment to ongoing personal development regarding equalities issues.
Disclosure and Barring Service Check
This position is subject to a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.
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