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Position: Airside Performance Manager
Contract Type: Permanent (Full Time)
Location: London Gatwick Airport
Shift Pattern: Rotational 4 on 4 off (including a combination of day and night shifts)
PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.
Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking an Airside Performance Manager to play an integral role in our aviation contract, delivering a first-class service and achieving excellent results.
WHAT DOES THE ROLE ENTAIL?
* Responsible for controlling and delivering the day-to-day operational requirements of the Back of House operation.
* Liaising directly with the customer.
* Managing departmental budgets.
* Ensuring delivery of a high-quality and efficient operation.
* Maintaining safety standards and legal compliance, overseeing internal and external KPIs.
* Providing management information accurately and promptly using available IT tools.
* Managing and developing the team, taking direct responsibility for the performance of reporting managers.
WHAT DO WE NEED FROM YOU?
We'd love to hear from you if you have the following experience, but don't hesitate to apply if you don't meet every criterion— we value talent and potential:
* Previous aviation experience, preferably at Gatwick Airport (desirable).
* Currently working as a Shift Manager or above.
* Strong IT skills.
* Ability to manage HR functions at site level.
* Strong people management skills.
* Ability to adapt communication style.
* Ability to manage teams through direct reports, providing timely and effective feedback.
* Financial acumen.
* Full manual driving license.
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
* Ability to provide five years of address history.
* Ability to provide five years of reference history (employment, education, benefit claims, character references).
* Must obtain a full airside ID.
WHY CHOOSE US?
Along with competitive pay rates, you will be entitled to an award-winning range of benefits, including:
* On-site benefits: free parking, transport to site, canteen provisions, etc.
* Free confidential 24/7 GP service.
* Hundreds of discounts (retail, childcare, gym).
* Affordable loans and enhanced pension scheme.
* 24/7 employee support service for you and your family, including free counselling: https://careers.dhl.com/global/en/dsc-benefits
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management, keeping the world moving. Our teams work across various industries including retail, automotive, and healthcare, to deliver for our customers and enable them to serve their clients effectively.
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