CLCH Hertfordshire Adult Community Services – CLCH NHS Trust
Provides a range of Community Services, and the Hertfordshire Division is recruiting!
Are you looking for an admin role where you can really make a difference?
Are you enthusiastic, committed, and passionate about being a part of the team providing the best Sexual Health services to residents in Hertfordshire?
If your answers are yes, then keep reading.
Single Point of Access (SPA) is a service that is vital to the delivery of community sexual health care.
Electronic referrals from a variety of professionals are managed by the SPA. SPA is also responsible for handling patient telephone enquiries for several different services. Our high performing team uses an advanced electronic patient record system.
The team has a highly supportive culture and is comprised of a mixture of experienced and developing administrators working across this 5 day service. The service opening hours are 8.30am to 5pm Monday, Thursday & Friday - and the service offers a night service until 6.30pm on Tuesdays & Wednesdays.
DISCLAIMER: THIS POST IS NOT ELIGIBLE FOR SPONSORSHIP DUE TO BEING A PART TIME ADMIN ROLE
Key responsibilities include, but are not limited to:
* To book clinics and appointments and manage cancellations in a timely manner.
* To communicate effectively by competent use of email, telephone, written and face‑to‑face communication according to CLCH guidelines and customer care standards.
* To provide cover for other administrators or receptionist’s when necessary or as directed.
* To work as a team member with other clerical staff, nurses and doctors and support the admin & data lead.
* To utilise relevant IT systems to enter and retrieve data ensuring all details are accurately recorded in a timely manner.
* To use standard CLCH protocols and processes to obtain information relevant to the service from trusted and recognised sources.
* The post holder will work with little supervision, prioritising and managing his or her own workload on a day-to-day basis is vital.
* Alerting clinical staff to the needs of vulnerable clients to ensure they are safeguarded i.e. children, young people and adults.
* To carry out any other admin duties as requested by the management team.
We can offer you:
* A comprehensive induction into the community service followed by a local induction to introduce you to the role.
* Car lease scheme (only available for Band 5 and up).
* Flexible working options.
* Annual travel card loan.
* Training, support and development in your career.
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
** Please see attached job description, person specification and CLCH Trust values for full roles and responsibilities.**
This advert closes on Tuesday 13 Jan 2026
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