Hospital Receptionist & Patient Care Administrator
Location: Leeds Private Hospital, North Leeds
Job Type: Full-Time, Permanent
About Us
Leeds Private Hospital is a modern, purpose-built in-patient hospital situated within a stunning Grade II listed building, set on 3 acres of land in North Leeds. We are an independent, CQC-registered surgical and diagnostic centre committed to clinical excellence and patient-centered care.
Our hospital environment is:
* Professional yet relaxed
* Patient-focused
* Equipped with state-of-the-art medical facilities
* Easily accessible via public transport with free car and bike parking available onsite
Role Summary
We are currently seeking a professional and compassionate Hospital Receptionist/ Patient Care Administrator to join our front-of-house and administrative team. This is a dual role that combines front desk reception duties with patient-facing care coordination and administrative support.
As the first point of contact for our patients, your role is vital in ensuring a seamless and supportive experience throughout their clinical journey. You will also be responsible for supporting the medical and management team with secretarial and operational tasks.
Key Responsibilities
* Greet patients and visitors in a warm, professional manner
* Answer incoming calls and respond to enquiries via phone, email, and written correspondence
* Schedule and manage appointments, consultations, and surgical bookings
* Maintain clinician diaries and hospital timetables
* Handle patient admissions, discharges, and coordination of pre-operative paperwork
* Provide secretarial support including taking minutes, typing reports, and managing internal communications
* Coordinate meetings, events, and clinical reviews
* Liaise with consultants, patients, nursing teams, and external healthcare partners
* Maintain strict confidentiality and uphold data protection standards
* Ensure the reception area and patient waiting spaces are presentable and welcoming at all times
What We're Looking For
* Outstanding attention to detail and organisation
* Excellent verbal and written communication skills
* High level of professionalism and emotional intelligence
* Proficient with Microsoft Office (Word, Excel, Outlook) and booking systems
* Ability to work efficiently under pressure and prioritise multiple tasks
* Friendly, approachable, and patient-focused attitude
Why Join Us?
At Leeds Private Hospital, we foster a positive, collaborative working environment where every team member plays a vital role in shaping patient experiences and outcomes. As part of a growing and respected independent hospital, you will have the opportunity to develop professionally in a supportive and rewarding setting.
Job Types: Full-time, Permanent
Pay: £23,000.00-£27,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 31/08/2025