Choose Well - Choose WWL Job overview The post holder will provide full administrative and secretarial support to the Patient Flow Senior Management Team and also provide support to other members of the team when necessary. Evidence of qualifications listed in the person specification will be requested at interview and during the onboarding process. Please note that if you are an internal applicant, you are required to secure agreement from your manager to take up this fixed term position on a secondment basis, in order to ensure you are able to return to your substantive position at the end of the contract. You will be asked to provide evidence of this before an unconditional offer will be issued. Please also note that the interview date for this vacancy will be 19.05.2025. Main duties of the job To be a fully participating team member providing support and full confidential secretarial and administrative support to the Wrightington Patient Flow Team. Working for our organisation Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society. Detailed job description and main responsibilities The post holder will provide full administrative and secretarial support to the Patient Flow Senior Management Team and also provide support to other members of the team when necessary. Person specification Qualifications Essential criteria AMSPAR Diploma or equivalent experience of providing an efficient PA/Secretarial service. RSA III Typing or equivalent Experience Essential criteria Experience in undertaking a range of secretarial duties • Diary Management • Dealing with telephone enquiries • Audio Typing • Minute Taking • Agenda Preparation Experience in using Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft Outlook on a regular basis. Experience of communications with varied levels of staff and disciplines. Experience of working in a busy office environment and dealing with rapidly changing requirements and competing priorities. Ability to deal with sensitive and confidential information Ability to develop databases and spreadsheets Ability to write up reports. Desirable criteria Experience of preparing reports for consideration by a wide audience at all levels of the organisation and externally. Experience in NHS Knowledge Essential criteria Excellent knowledge of all Microsoft programmes Knowledge of Information Governance and Data Protection with regard to confidential information. Desirable criteria Knowledge of PAS, CSC, HIS, OnBase and ORMIS additional Essential criteria Motivated and proactive Flexible Demonstrates a willingness to change as the role evolves Professional appearance and approach Desirable criteria Able to work as part of team but also use own initiative. Excellent time management skills Ability to apply common sense and logical thinking To keep informed of latest Trust News and Events, please subscribe to our social media accounts. You can follow us on Twitter, Facebook, Instagram and LinkedIn Recruitment Information for Candidates Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online. The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications. We endeavour to inform all applicants of the outcome of their application by email or SMS text message. Guidance on Completing Your Application Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible. On-Call Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational. Continuous Service WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or 'unbroken' service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits. Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download Patient Flow Team Job Description (PDF, 280.4KB) Patient Flow Team PA Person Specification (PDF, 72.4KB) What WWL can offer you (PDF, 80.8KB) Applying for NHS vacancies guidance (PDF, 241.2KB)