Interview will be held on 21st July 2025
Berkshire Healthcare Foundation Trust has an exciting vacancy for a part time administrator to work with the administration team for health visiting, based at West Berkshire Community Hospital.
We are looking for a highly organised, motivated administrator to join the team of administrators who support the health visiting service in West Berkshire. The ideal candidate will have good organisational, IT (including the use of excel) and communication skills. The team are supportive and friendly and enjoy good working relationships with partner agencies. You must be a driver and have use of a car.
Main duties of the job
Be responsible for review clinic appointments including mail merge and sending of multiple appointment letters, health related information and questionnaires and take review clinic appointment bookings
Take, respond to and record accurately all telephone calls and e-mails, initiating action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention in an efficient and courteous way
Produce new birth and transfer in packs in preparation for the Health Visitor home visit.
Manage clinical records, discharge of notes and archiving in accordance with the NHS Code of Practice and local Child Health Information Service
Undertake clinic and/or reception duties when required communicating directly with service users
Assist in the receipt and distribution of all mail delivered to the service
Assist the team in the maintenance and amendment of client demographics within the electronic patient record
Liaise with other departments and external organisations on matters concerning the department business, on direction
Manage and monitor own workload, identifying need for support as appropriate
Collaborate with other Administration Team members, to ensure the department is always fully equipped of both central stock and non-stock items by regular monitoring and keeping relevant staff informed
Collect departmental statistics/data as and when required
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
* Caring for and about you is our top priority
* Committed to providing good quality, safe services
* Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
* Flexible working options to support work-life balance
* 27 days' annual leave rising with service + opportunity to buy and sell
* Excellent learning and career development opportunities
* 'Cycle to Work' and car leasing scheme including electric vehicles
* Access to a range of wellbeing tools and services
* Discounts at hundreds of popular retailers and restaurants
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
* Generous maternity, paternity, adoption and special leave
* Free parking across Trust sites
Job responsibilities
The must haves for this role:
1. Excellent IT and organisational skills
2. Able to work both independently and as part of a team.
4. Flexible and positive approach
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Julie Sheridan on 07717 653890 or email Julie.Sheridan@berkshire.nhs.uk who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
* Educated to GCSE level or equivalent, in English
* ECDL and / or advanced keyboard skills
Continuous Professional Development
* Evidence of ongoing professional development
Previous Experience
* Working in an office environment
* Previous NHS experience
Knowledge, Skills & Abilities
* Competent in Word, Excel, Outlook, and Database systems
* Work well as part of a team
* Good communication skills both written and oral
* Ability to prioritise and manage own workload.
* Ability to be flexible to meet service need.
* Understands about confidentiality and is sensitive to issues.
Additional Requirements
* Ability to travel to multiple sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Berkshire Healthcare Foundation Trust
Address
Health Visiting Newbury, West Berkshire Community Hospital
PA to Health Visiting and School Nursing Service
Health Visiting Newbury, West Berkshire Community Hospital
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