IT Procurement Administrator/Officer - Developmental Role
This role has been approved for advertising; however, it is being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However in line with Cornwall first principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust and the Integrated Care Board for Cornwall and the Isles of Scilly.
This is a development role moving from it's start point of an IT Procurement Administrator Band 3 up to an IT Procurement Officer Band 4.
When you have met the required criteria to demonstrate your competency in the role, you will move up to a band 4. We expect that this will take 1 to 3 years depending on your aptitude and ability.
You must have a basic knowledge in IT and be willing to learn our processes and procedures to fulfil the IT needs of all the NHS organisations in Cornwall.
This role is based onsite at our offices in Drump Road, Redruth which is where all of our administrative tasks are performed and our main stock is located.
This role also has a daily requirement to lift and move equipment. This could be anything from a single parcel up to a delivery of 1000+ boxes, which can be heavy at times.
A full driving licence is desirable to assist with transporting equipment between sites and storage areas using Trust vehicles.
Main duties of the job
The Team provides IT advice, stock control, asset management and purchasing support to all NHS organisations in Cornwall.This includes;
Advice on IT equipment required for specific needs.Requisitioning and receiving equipment to fulfil call requests.Track orders and update customers on delivery status.Maintaining and updating the call management system.Maintaining the asset register and allocation of asset numbers.Frequently receiving large orders.Stock control, movement, and device preparation.Liaising with customers and colleagues both verbally and written.Adhering to the trust's health and safety practicesGood inter-team communication to avoid duplication and ensure accuracy.
The post holder will be part of our friendly team based at the CITS office in Redruth. Working Monday to Friday, 37.5 hours a week.
If you feel you would like to be part of this important and developing team, then we would love to hear from you.
Person Specification
Qualifications
* GCSE Qualifications or equivalent experience
* Customer care qualification or equivalent experience
* Computing/ICT related knowledge
Experience
* Good level of experience in a customer care environment
* Knowledge of a range of IT hardware and equipment
* Skilled in the use of Office software and email
* Able to explain IT solutions to both technical and non technical staff
* Ability to learn new systems and procedures
* Excellent interpersonal skills
* Experience in large IT organisation
* Experience of working within the NHS
* Experience of working with a helpdesk/call logging system
* Experience in using Unit4/Integra
* Ability to produce and implement procedural documentation
* Able to pass on skills and experience to new staff
* Able to act as a member of large technical team
* Ability to work to deadlines
* Ability to lift/move heavy equipment
* Skilled in talking to colleagues and customers over the telephone and in person
* Valid UK driving licence
* Ability to adapt to ever changing environment and workload
* Ability to work independently and part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £31,157 a year per annum pro rata
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
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