About the Role This is an exciting opportunity to contribute to the objectives of a credit control team and support the continuous improvement of administrative processes. Reporting to the Credit Control Manager, the Credit Controller will be responsible for monitoring, chasing and managing a portion of the sales ledger while maintaining strong relationships with customers and internal stakeholders. Key Responsibilities * End-to-end credit control activities including chasing outstanding payments via telephone, email and letter in a high-volume environment to meet individual and team targets. * Collaborating with invoicing teams and regional stakeholders to resolve disputes that may delay payment. * Recording chase activity and account updates within accounting systems. * Issuing final demand notices to overdue clients where required. * Producing monthly reports on debtor balances and overdue accounts for management review. * Preparing documentation for escalation to internal legal teams when necessary. About You This role suits an experienced credit control professional with strong relationship-building and communication skills. Required Skills & Experience * 2-3 years' experience in a credit control or accounts receivable role. * Team player with a collaborative approach and willingness to support colleagues. * Strong verbal and written communication skills when dealing with customers and internal teams. * Proactive mindset with strong organisational and problem-solving abilities. * Ability to work effectively under pressure and manage competing deadlines. * High attention to detail with strong numerical accuracy and reconciliation skills. * Proficiency in Microsoft Excel, Microsoft Office applications and accounting software. Core Competencies * Demonstrates professionalism and alignment with organisational values. * Contributes positively to team development and overall team performance. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.