Role Title: Senior Business Analyst
Location: Reading, United Kingdom (Hybrid – 3 days per week)
Contract Duration: 6 Months
Rate: Market Rate (Inside IR35)
Role Overview
The Senior Business Analyst will support the CIO Delivery function in delivering complex, cross-functional telecom programmes. The role involves defining business analysis approaches, gathering and managing requirements, and ensuring end-to-end traceability across the project lifecycle. The BA will also lead or support BA workstreams and work closely with stakeholders across multiple business areas.
Key Responsibilities
* Lead business analysis activities within complex programmes or projects
* Define scope, objectives, benefits, and analysis approach
* Plan BA workstreams including deliverables, tasks, timelines, and resources
* Elicit, analyse, and document business and functional requirements
* Facilitate workshops with stakeholders across multiple business areas
* Manage requirements lifecycle with full traceability and change control
* Support process modelling, redesign, and improvement activities
* Collaborate with IT and delivery teams to ensure solution alignment
* Lead or support BA teams and ensure quality of outputs
* Conduct impact assessments across financial, operational, and technical areas
Essential Skills & Experience
* 3–10 years Business Analysis experience in complex commercial environments
* Strong experience in telecoms, media, or large-scale organisations
* Proven delivery of end-to-end business change projects
* Experience with Waterfall methodologies (Agile desirable)
* Strong stakeholder management and communication skills
* Ability to define BA approaches and manage full workstreams
* Experience with requirements modelling and documentation
* Strong analytical, facilitation, and presentation skills
Desirable
* Business/IT degree or equivalent
* ISEB / CBAP / CCBA certification
* Experience in Agile delivery environments
* Domain knowledge in B2B, Mobile, Connectivity, or Billing