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Crematorium assistant (level 1)

Weston-super-mare
Jeroen den Hartog Photography & Image Processing
Assistant
Posted: 17 November
Offer description

Crematorium Assistant (Level 1) at Jeroen den Hartog Photography & Image Processing

Join Weston Crematorium to provide compassionate support during difficult times. This versatile role supports chapel services, maintains grounds, and handles administrative duties.


Position

Crematorium Assistant


Location

Weston Crematorium, Weston-Super-Mare


Job Type

Full‑Time, 12‑Month FTC Maternity Cover


Salary

£26,208 per annum


Why This Role Matters

At CMG we provide respectful, dignified services to families in loss. As Level 1 you ensure smooth operations, beautiful grounds, and compassionate care.


The Role

Multi‑skilled support across the crematorium: services, grounds, and administrative tasks.


Key Responsibilities

* Support chapel services, setting up seating, audio/visual equipment, and greeting families.
* Assist with witness interments or ashes scattering with sensitivity and respect.
* Maintain crematorium grounds and memorial areas, keeping them clean and well‑presented.
* Assist families with memorial enquiries, providing compassionate guidance.
* Manage service bookings, maintain accurate records, and handle invoicing.
* Respond to telephone and email enquiries professionally.
* Adhere to health and safety regulations, using PPE correctly and reporting hazards.


About You

* Strong interpersonal skills and empathetic communication with families.
* Physically fit and capable of manual tasks, including grounds maintenance.
* Comfortable using basic IT systems for bookings and admin tasks.
* Preferred experience in a customer‑facing role (hospitality, care, retail, bereavement).
* Eager to learn and adaptable to a multi‑skilled role.


What We Offer

* A meaningful role that makes a difference in families’ lives.
* Full training and ongoing support.
* 22‑25 days annual leave plus bank holidays.
* Company pension, life assurance, and employee assistance programme.
* Annual company bonus.


Next Steps

If this sounds like the right role for you, click the ‘apply’ button and our Talent Acquisition Team will guide you through the next steps.


About Us

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. We are building the UK’s leading end‑of‑life company and operate Farewill, a top probate provider.


FCA Statement

We are regulated by the FCA; some roles may be subject to background checks.


Equality, Diversity and Inclusion Statement

We believe diverse teams make better decisions. Whoever you are, wherever you’re from, we welcome your application and will help make the process accessible.


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