About the Role We are looking for a reliable and well-organised Freight Forwarding / Logistics Administrator to support a busy transport and logistics operation. This is a key office-based role responsible for the day-to-day administration of road freight movements between the UK and Europe, including full loads, part loads and time-critical shipments. You will work closely with customers, hauliers and internal teams to ensure shipments are accurately processed, tracked and completed to a high standard. Key Responsibilities * Creating and managing freight bookings from start to finish * Preparing and processing transport and shipping documentation * Liaising with customers, drivers, hauliers and overseas partners * Tracking shipments and providing updates to customers * Supporting customs and delivery paperwork where required * Raising and checking invoices and assisting with billing queries * Maintaining accurate records on internal systems and spreadsheets * Handling general office administration, emails and telephone enquiries * Chasing PODs and outstanding documentation Requirements: * Previous experience in freight forwarding, logistics or transport administration is essential * Strong attention to detail and excellent organisational skills * Confident communicator, both written and verbal * Comfortable working in a fast-paced office environment * Competent with Microsoft Office, particularly Outlook and Excel * Experience with transport or freight systems is advantageous * Proactive, reliable and able to work independently and as part of a team What’s on Offer * Office-based role in Southend-on-Sea * Stable, long-term position within a growing logistics business * Supportive team environment * Competitive salary based on experience