Thorn Baker Industrial Recruitment are looking for a Sales/Customer Service Administrator to work for their client based in Leicester which is a well established production company.
This is a temp to perm position
The Job:
The role will involve supporting both the Sales and Customer Teams.
This is mainly the processing of daily activities such as setting up new artworks/new items on our internal systems, communicating with our offshore sites, creating new artwork briefs and quoting briefs, and other daily administrative reporting duties.
The customer service team will involve logging customer orders onto their ERP system and liaising with customers via emails or calls regarding order updates
This will involve using software packages: Navision, MS Office and internal systems.
Other ad hoc duties are required
It will be working 37.5 hours - Monday to Friday - Office based
Hours can be 8am-4pm
About you:
* Enthusiastic and with a willingness to learn.
* Good MS Office skills preferred.
* Confident in dealing with customers, with a good telephone manner.
* Good at working in a team and as an individual. Calm manner and ability to work to deadlines.
* Good written and reading English skills required.
* Some experience of working with IT systems would be an advantage.
* Analytical approach and good attention to detail.
* Good ability to solve/troubleshoot online order queries for our offshore sites.
LEC03
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