Overview
Join to apply for the Assistant Shop Manager role at AVS Newcastle ltd.
Location: 22a Welsh St, Chepstow NP16 5LL
Hours: 14 per week (includes Saturdays as part of a rota)
Contract: Permanent
Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will sharpen your retail skills while supporting people in your community and beyond.
Closing date for applications: 23.59 on Thursday 11th September 2025. We reserve the right to close the advert early if there is a high volume of applications.
Responsibilities
* Collaborate with the shop manager to run a profitable, customer-focused shop that represents the charity on the high street.
* Work on the shop floor and coordinate activities behind the scenes; no two days are the same.
* Foster a brilliant shopping environment and provide an excellent customer experience in-store.
* Oversee a team of volunteers, delivering induction, management, and development in collaboration with the shop manager.
What you’ll need
* Experience in a retail environment and a track record as a retail professional.
* A people-person who enjoys delivering excellent customer experiences, supporting a team, and engaging with diverse people.
* Commercial awareness with an understanding of financial targets and basic IT skills.
* Flexibility to meet store needs; shop trades Mon–Sat, 9am–5pm, with Saturdays on a rota and flexibility during the week.
Benefits
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension: Up to 6% contributory pension.
* Flexible working: Accommodation of preferred work style where possible.
* Learning & Development: Wide range of career opportunities and training.
* Discounts: Access to Blue Light Discount Card and employee benefits.
* Wellbeing: Mental health and wellbeing support.
* Teamworking: Collaborative environment supporting our mission.
* Cycle to Work: Bicycle lease available.
* Season ticket loan: Interest-free loan for commuting costs.
At The British Red Cross, we promote an inclusive environment for staff and volunteers. We support diversity through networks and regular data reporting.
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