Social Media & Client Engagement Executive
Digition Coventry, England, United Kingdom
Social Media & Client Engagement Executive
Digition Coventry, England, United Kingdom
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To support local businesses in building stronger digital presence through social media strategy, in-person outreach, and client-facing engagement. This role is ideal for someone who enjoys both creative content planning and face-to-face communication with business owners.
Purpose of the Role
To support local businesses in building stronger digital presence through social media strategy, in-person outreach, and client-facing engagement. This role is ideal for someone who enjoys both creative content planning and face-to-face communication with business owners.
Key Responsibilities 1. Social Media Management
* Plan, schedule, and manage content across Instagram, Facebook, and LinkedIn
* Monitor performance and provide regular reports to internal stakeholders
* Ensure brand consistency and visual clarity in all posts
2. Client Meetings & Site Visits
* Attend meetings with clients and internal teams to understand business goals
* Visit client locations to learn about their operations and brand values
* Communicate insights back to the design and strategy team
3. Direct Marketing (In-Person Prospecting)
* Approach local businesses in person to introduce Digition's services
* Explain how a strong digital presence can help them grow
* Convert interest into follow-up opportunities or consultations
4. Brand Representation & Communication
* Represent Digition professionally in all interactions
* Translate complex branding concepts into simple, relatable conversations
* Build trust by focusing on value, not just sales
Person Specification Essential Qualities
* Strong communication skills – verbal and written
* Confident and professional when speaking to business owners
* Willingness to travel locally and approach new people in person
* Basic understanding of social media platforms (Instagram, Facebook, LinkedIn)
* Enthusiasm for helping small businesses grow digitally
Desirable Skills
* Experience with tools like Photoshop, Canva, HeyOrca, or Buffer
* Interest in digital marketing or brand storytelling
* Comfortable working independently and as part of a team
Working Hours & Flexibility
This is a full-time role requiring flexibility in working hours, including occasional weekend or evening work to meet client needs.
Travel within Coventry and surrounding areas will be required.
Reporting To
Brand Strategy Lead – Digition
Career Development
This is an apprenticeship-style role designed to give hands-on experience in:
* Brand-focused marketing
* Direct client interaction
* Social media growth strategies
* Real-world pitching and persuasion techniques
At the end of the role, there may be an opportunity to progress into a more senior position within the company, subject to performance and business needs
Seniority level
* Seniority level
Internship
Employment type
* Employment type
Full-time
* Industries
Software Development
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