Location: Inverness (with Hybrid Working)
Contract: Permanent
Hours: 34.5 hours per week (full-time)
Salary: The salary for this post is £42,704 per annum rising to £44,952 on successful completion of 6-month probationary period
Salary Note: All salaries at Cairn are under a standard benchmarking review and could be subject to change in April 2026
Job Type
Full Time
Cairn is seeking an experienced Maintenance Officer to deliver an effective service within the Maintenance Team, providing excellent customer service through face-to-face interactions, telephone calls and written communications.
Key Responsibilities:
• Support and assist the Maintenance Manager with the delivery of the repairs contracts and ensure repairs are completed on time and meet a high standard.
• Monitor and supervise specialist contractors undertaking non-standard repairs and ensure safety, certification, quality and completion of all works before final invoices are payable and in line with agreed costs and our designated budgets.
• Provide advice, guidance and permission in line with relevant policies and procedures such as alterations or rechargeable repairs to ensure a consistent service is provided.
• Deliver partnership working across the organisation to improve performance and ensure collaborative work and a consistency of service.
• Responsible for the delivery of projects, such as insurance works or medical adaptations, which are required to ensure our properties remain accessible and meet our customers’ changing needs.
• Deliver effective customer service, to ensure we meet our agreed Key Performance Indicators, Service Level Agreements and in line with legislative requirements.
• Perform effective data management to enable accurate reporting and monitoring on our repairs budget and rechargeable and recoverable costs are claimed through third party sources, such as Scottish Government for medical adaptations or insurable works.
Requirements:
• Educated to HND level or other relevant professional qualifications (HND or building maintenance management, supervisory experience) or substantial experience in property and asset management systems.
• An understanding of or able to reference the following: COSHH, IOSH, CDM2015, GSIUR, Electrical Safety and continuity regulations, Legionella control and Asbestos Control and experience using a Repairs system.
• Ability to work under pressure, co-ordinate a varied and complex workload in a busy office environment.
• Health and Safety and Project Management experience
Notes
Full UK Drivers Licence with access to a vehicle. A Basic Disclosure is required for this role.
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