About Us
At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.
The Role
We're looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn't cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.
The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.
Key responsibilities
1. Engaging with prospective customers over the phone
2. Maximising opportunities from call data and overcoming objections
3. Securing a sales lead through outbound calls to previous enquiries
4. Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer
5. Listen to what our customers want and walk them through our product ranges
6. Securing an appointment for our sales team to meet our customer and complete the sale...