Allstaff Recruitment are currently seeking a Client Services Manager based in Bedford for a graphics company.
Summary of theClient Services Manager role…
Salary: £35,000 - £50,000 Location: Bedford Type of Contract: Permanent, Full time Hours: Monday – Friday 8:30am - 5:00pm The role…
As the Client Services Manager your role will involve the following important duties:
* Oversee the Customer Service team.
* Working with the team to ensure targets are met.
* Deliver the highest service standards to blue-chip global customers.
* Project management.
* Deal with escalated queries or complaints.
* Create quotes and tender proposals.
The experience required…
As a successful Client Services Manager, you will have the following:
* At least 3 years experience in an account management role.
* Experience leading a small customer service team.
* Proven experience in managing Blue Chip/high net worth clients.
* Excellent communication skills both written and verbal.
* Strong IT skills with intermediate Word and Excel.
Wh...