Hours: 35 per week. Shift Pattern: Predominately Monday to Friday but occasional weekend and evening work required.
Overview
We are currently looking to recruit Village Manager to join our Extra Care team here at Housing 21.
Responsibilities
* Lead and manage all aspects of property management and housing services within a designated village, ensuring safe, well-maintained properties that support residents' independence and comply with the housing consumer standards.
* Oversee and coordinate third-party care providers to ensure care services align with resident needs and organisational standards.
* Lead and manage effective teams including but not limited to Assistant housing manager, resident engagement lead, facilities lead and handyperson.
What we’re looking for
* Proven experience in housing or property management, ideally within a residential or Extra Care setting.
* Experience overseeing third-party service providers, with a focus on performance monitoring and contract management.
* Strong understanding of health and safety and other relevant regulations and safeguarding practices as they relate to housing and care services.
* Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, staff, and third-party providers.
* Experience managing teams, with a focus on staff development and performance.
* Strong organisational skills, including budget and resource management.
* Knowledge of tenancy management processes and housing management systems.
* Familiarity with care provision standards and relevant regulatory frameworks.
* Experience implementing and embedding organisational changes.
* Ability to resolve conflicts and negotiate solutions with third-party service providers.
Why us
We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.
Other information
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing date for applications 26 March 2026
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
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