Package Description: Package Description As a Support Worker within the Urgent Care Response (UCR) and Intermediate Care Team, you’ll be part of our valued team based at Sheppey Community Hospital, supporting patients across the Swale locality. You will feel valued as a Support Worker within HCRG Care Group, receiving access to exclusive rewards and benefits including: Annual salary in line with Band 3 Agenda for Change terms and conditions, with access to the NHS Pension Scheme Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you access to discounts on everyday purchases, cashback and voucher offers Access to your wages as you earn them to help cover life’s emergencies Online and face-to-face support for your mental and physical wellbeing, including counselling, legal, debt and life management advice Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open and supportive culture where you’re encouraged to contribute ideas that help us transform health and care The pride of working for an organisation committed to high clinical and quality standards Job Introduction We have an exciting opportunity for a motivated and compassionate Support Worker to join our Urgent Care Response and Intermediate Care Team in Swale. Working as part of a multidisciplinary team, you will support patients in their own homes to regain independence following illness, injury or hospital admission. The service plays a vital role in preventing unnecessary hospital admissions, supporting hospital discharges and enabling people to remain safely in their own homes. This is a 30-hour per week position. Main Responsibilities Work as part of the multidisciplinary team to provide high-quality nursing, occupational therapy and physiotherapy support. Assist patients with rehabilitation programmes and activities of daily living under the guidance of registered professionals. Support the delivery of short-term interventions for patients referred through Urgent Care Response and Discharge to Assess pathways. Undertake delegated assessments and observations within competency. Promote and maintain a high standard of patient care and rehabilitation. Work independently in the community as well as collaboratively within the wider team. Communicate effectively with patients, carers and healthcare professionals. Assist with administrative tasks, equipment management and general service support. The Ideal Candidate The ideal candidate will have: NVQ Level 2 in Health and Social Care or equivalent qualification/experience Experience working in a health, social care or community setting Excellent communication and organisational skills A compassionate and flexible approach to patient care Confidence using IT systems, including Microsoft Outlook, Word and Excel Ability to work independently and as part of a multidisciplinary team A full UK driving licence and access to a vehicle for work purposes